At Xodo, we prioritize customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help.
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🔄 Refund Eligibility
•Refunds are only applicable for failed transactions, duplicate payments, or accidental purchases.
•Requests for refunds must be raised within 7 days from the date of transaction.
•Digital products or services once delivered or accessed are non-refundable unless otherwise stated.
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⏳ Refund Timeline
•Once a refund is approved, it will be processed within 5–7 business days.
•Refunds will be credited back to the original payment method (e.g., UPI, credit/debit card, net banking).
•In rare cases, the bank may take additional time to reflect the amount in your account.
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📬 How to Request a Refund
To request a refund, please email us at [Xodopremium@gmail.com] with the following details:
•Transaction ID
•Date of payment
•Reason for refund
•Registered email or phone number
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⚠ Other Notes
•Xodo reserves the right to decline a refund request if it violates our terms of service or refund policy.
•If a service was partially used before the refund request, a partial refund may be considered based on usage.